Workplace behaviour issues can take many forms, and it is not always easy to know when a concern requires a more formal response.

A tense exchange between colleagues. A manager repeatedly speaking to an employee inappropriately. Offensive comments dismissed as “banter”. A customer behaving aggressively towards staff.

For employers, knowing when behaviour crosses the line and what to do next is critical. Acting too quickly, overlooking concerns or following the wrong process can escalate workplace conflict and increase the risk of a personal grievance.

In this practical 60-minute webinar, our experts will take you through how to identify and respond to inappropriate workplace behaviour, from assessing the seriousness of the conduct through to taking fair and appropriate action.

In just 60 minutes:

• Poor Behaviour or Misconduct? Understand how to distinguish workplace friction, inappropriate behaviour, misconduct, bullying and harassment
• Assessing What Happened: Learn how to gather the facts, consider the context and determine whether an informal response or formal investigation may be required
• Choosing the Right Response: Explore when to use a direct conversation, mediation, performance management or disciplinary action
• Responding Fairly and Consistently: Understand how to follow a fair process, support affected employees and reduce personal grievance and workplace safety risk

You'll also have the opportunity to ask your questions during the live Q&A and receive practical guidance from our experts.

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 0800 675 701 or email [email protected].