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Having a personal grievance claim made against you and your business is one of the most stressful situations you can face as an employer. Being able to access the right information from a highly experienced team that fully understands New Zealand employment law, your industry, business, and situation is not just essential, it’s invaluable.
The Peninsula Claims Team can represent you at MBIE Mediations, at the Employment Relations Authority, and at investigation meetings held by the Labour Inspectorate or WorkSafe to try and resolve the dispute and protect your business.
Based on the prospects of your case, our department of representatives can allocate someone personally to your business to prepare documentation, represent you at hearings and conduct negotiations on your behalf, if appropriate.
As a Peninsula Mutual member, if advice is sought and followed you may qualify for settlement and representation costs to be covered by the Mutual.
Our initial representation is not normally conditional on being covered by Peninsula Mutual. So, whether or not you’ve sought and followed advice, or you are in a strong or weak position, our team can assist you.
Thousands of small and medium sized business owners have chosen Peninsula for HR and Health & Safety support. Discover what they have to say.
"Peninsula's team provided exceptional service, demonstrating high level of professionalism, expertise, and attention to detail while guiding us through complex employment matters. Their clear communication and practical solutions have been invaluable in helping us navigate employment issues with confidence. We truly appreciate the dedication and support, and highly recommend their services."
25 employees Construction
Andy Zu , HR Manager
Steel Master Co. Limited
"The MAD MEDIA management greatly appreciated Peninsula's support during a restructure. It was reassuring to know we were doing "the right thing" by New Zealand law. We highly recommend Peninsula to SMEs that don't have an in-house HR specialist."
5 employees Office
Jacques Schoeman, Director
Mad Media Ltd
"I had incredible help and support from Peninsula – I can’t explain how much the team went above and beyond to accommodate my needs. I was often overseas with annoying time differences, and they assisted me through a very stressful time. I am so glad I signed with Peninsula and recommend their services to anyone who will listen. I’m so grateful for the help and support provided! "
4 employees Salon
Jasmin Bristowe, Owner
Haven Tattoo Studio
"My experience with Peninsula has been great. The documentation provided has really improved our Health and Safety systems and taken us to a higher level."
8 employees Transport and Logistics
Olivia Allan, Business Improvement Lead
GCA Logistics Limited
"It has been awesome to work with Peninsula, the team has helped me immensely with getting to know the system and how to navigate our Health and Safety. "
2 employees Construction
Conrad Reynecke, Director
Cali Comfort Solutions
When a claim is made against your business one of the Peninsula team will conduct an introductory call to understand the circumstances surrounding the claim. This will usually be within 24-48 hours of the claim being received.
We will contact the claimant’s representative to inform them we are acting on your behalf and all communication is to go through us. We then provide HR or HSW support and assist with conducting and facilitating workplace meetings to represent you and your business.
We also assist with corresponding with the Employment Relations Authority, the Labour Inspectorate, WorkSafe or MBIE and develop documentation.
Most Peninsula clients are members of Peninsula Mutual, a member owned discretionary mutual fund providing financial protection for legal liability and defence costs resulting from an employment relations or health and safety claim.
If early resolution of the claim is not achieved, Peninsula Mutual’s panel law firms may be engaged to protect your business from protracted litigation.
Subject to Peninsula Mutual approving your claim under the PDS, you will then be assigned a professional representative to resolve the dispute. They will help you work through defending or managing the claim to achieve the most cost-effective outcome for you and your business.
Do I still receive support from the Claims Team if I didn’t seek or follow advice before the claim was raised?
Does the Claims Team operate in the same way as a law firm?
What is Peninsula Mutual and Peninsula Protect?
Have more questions? Contact our team today for a free initial consultation.
Call now 0800 459 907© 2025 Peninsula Employment Services Ltd. Registered Office: 8 Tangihua Street, Auckland CBD 1010
Peninsula Protect is a discretionary risk product issued by Peninsula Mutual Limited ACN 630 256 478 AFS Licence No. 544232. Peninsula Mutual Limited has appointed Peninsula Group NZ Limited NZBN 9429042175179 to distribute the discretionary risk product in New Zealand. To decide if this product is right for you, please read the Peninsula Protect Product Disclosure Statement (PDS) and Target Market Determination.