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Time Off in Lieu

Annual Leave

8 May 2025 (Last updated 3 Dec 2025)

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Time off in lieu (TOIL) refers to an employee’s ability to take time off from work instead of receiving overtime pay. There may be times where businesses have busy periods and as a result they will need employees to work for longer hours. Having the option of ‘time off in lieu’ can be of great benefit in such situations and support your employees too.

In this guide for employers, we explain time in lieu, the entitlements for employees, and conditions around time in lieu in New Zealand.

What is time off in lieu?

Time in lieu refers to an employee’s choice to take paid time off from work instead of receiving overtime pay for any additional hours they work beyond their normal contracted hours.

When are employees given time in lieu?

Typically, employees can request time in lieu if they perform work that is either:

  • More than their ordinary hours – For example, a waged employee works 38 hours per week, and they work additional hours every day to the business’ busy period. Instead of being paid for overtime, they may want to accumulate the additional hours that they worked and use it for a late start or apply for leave at a later date.
  • Outside their ordinary hours – The span of ordinary hours of work will usually be specified in an employment agreement. If an employee works outside these ordinary hours, they may be entitled to overtime pay or time in lieu.

It is important to note that if an employee decides to take an extra day of paid leave, both the employer and employee need to agree on the leave date.

Employees will also get a day off in lieu otherwise known as an alternative holiday for working on a public holiday that would is their otherwise working day.

Do employers have to give employees time off in lieu?

Time off in lieu is not a legal entitlement, however this could be an effective way to manage overtime. Having a time off in lieu policy will put employers in the best position to manage the situations where time off in lieu will be applicable and how requests can be made.

If an employer and employee cannot agree on a suitable date for the extra leave day to be taken on, the employer may be able to set a date of their choice. However, they must give the employee at least 14 days of notice.

Employers also have the right to refuse a time in lieu request if there are reasonable grounds. Alternatively, the employee will be paid the applicable overtime rate.

Benefits of time off in lieu

For both employers and employees, there are a range of benefits that come with agreeing to time in lieu. Some benefits include:

  • Reducing the need to pay overtime rates.
  • Giving employees an incentive to work during busy periods.
  • Greater flexibility for employees regarding how they are rewarded for working extra or abnormal hours.
  • Increasing productivity by allowing employees to take time off. In turn this could increase engagement and reduce absences.
  • Increase employee retention by encouraging work-life balance.

Disadvantages of time off in lieu

Although time off in lieu provides greater flexibility for options to compensate an employee for working extra hours, there can be additional challenges to consider when deciding to implement this.

  • It may be difficult to track how much time off in lieu is owned and will require better record keeping. This may lead to an increase of administrative work.
  • It could give employees an incentive to work excessive overtime. Some employees may be tempted to exploit the arrangement and work unnecessary overtime just to gain time in lieu.
  • If the business is not consistent with their approach towards overtime vs time off in lieu, it could lead to some employees using different and a mixture of compensation structures. Some employees may feel disadvantaged if the approach is not consistent.

Implementing TOIL

If you decide that implementing time in lieu might be beneficial to your employees and business, it is best to formalise the process and document it in full for all staff in your employee handbook.

You can add a new section to your leave policy, clarifying the rules for using time in lieu. This could include:

  • Not using time in lieu during your busiest periods.
  • The amount of notice you need before usage of time in lieu.
  • Any cap on the amount of time in lieu per employee.

Cashing out TOIL

If an employee does not take their day off in lieu within 12 months of becoming entitled to it, the employer and employee may agree for the leave entitlement to be cashed out. The payment should be made as soon as practicable after an agreement is made. The Holiday Act 2003 instructs that employers pay out any unused alternative holidays if an employee leaves the company.

Understand employee leave entitlements with Peninsula

Your employees may be entitled to different leave entitlements in New Zealand. You have a legal and moral responsibility to ensure you give your employees their leave and pay correctly. Peninsula has worked with thousands of businesses helping them implement leave policies and processes within their workplaces. Call us for more information.

This article is for general information purposes only and does not constitute as business or legal advice and should not be relied upon as such. It does not take into consideration your specific business, industry or circumstances. You should seek legal or other professional advice regarding matters as they relate to you or your business. To the maximum extent permitted by law, Peninsula Group disclaim all liability for any errors or omissions contained in this information or any failure to update or correct this information. It is your responsibility to assess and verify the accuracy, completeness, and reliability of the information in this article.

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