how to promote mental health awareness in the workplace

How to Promote Mental Health Awareness in the Workplace

Mental Health in the Workplace

5 Sept 2022 (Last updated 3 Sept 2025)

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Given that work is one of the biggest stressors, and takes up most of your week, employers can have a major impact on the mental health and wellbeing of their employees. An effective way to improve health and wellbeing is to promote mental health awareness in the workplace.

What is Mental health?

Mental illness or mental health conditions are often misunderstood. It’s an expression that we use frequently without understanding the complexities involved. Mental health is the general emotional and cognitive wellbeing of a person; how they think, feel, behave and interact with others.

Mental health problems or illnesses can range from a temporary concern to an ongoing condition; often, people may not react well to the ongoing stresses of life.

On the other hand, some employees may be suffering from an ongoing mental illness or be more perceptible to poor mental health.

Understanding mental illness

The high proportions of people suffering from mental distress leads us to believe that most New Zealanders will be affected by mental distress at some point in their lives. The mental health of younger people is also of particular concern. Although most New Zealanders report being able to cope with stresses and live fulfilling lives, young people are more likely to feel that they are not coping with tough times. Young people are also more likely to have long term psychological or mental health conditions that affect them and their families.

Common mental health conditions reported include anxiety and depressive symptoms.

Mental health problems, illnesses and outcomes should be considered in the same way physical health problems, illnesses and outcomes are considered. For example, if an employee works in the sun without protection, then they are more likely to get sunburnt (problem) and this may lead to skin cancer (illness). If an employee witnesses a workplace accident, they may – obviously – be emotionally affected; if left untreated, their experience may affect their long-term mental health.

Importance of mental health awareness

There is an increasing amount of evidence that workplaces can play an important role in maintaining the mental health and wellbeing of employees and communities. From the statistics quoted above, we know that these conditions affect a huge proportion of the population. Imagine if you have a work environment where employees feel safe, supported, and comfortable that they can put their hand up and admit they are struggling. With majority of those affected by mental health conditions being of working age, your work environment can play a huge role in supporting those in need.

Awareness reduces mental health stigmatization

Mental illness discrimination in New Zealand has a long history. There are negative beliefs in the community about people who experience mental distress. These negative beliefs can lead to exclusion from society, exclusion in other ways, and stigma around working with people suffering from mental illness. This stigma can lead to those suffering from mental health issues having their concerns not acknowledged or even dismissed.

As an employer, encouraging awareness of mental health issues can assist any employees who may be suffering from mental health illnesses. Encouraging awareness of mental health can be as simple as communicating to your staff that you acknowledge the existence and commonality of mental health issues and will listen to any staff who would like to discuss their mental wellbeing in the workplace.

It improves employee productivity and company performance

When someone exercises and keeps a good diet, they will naturally feel more energised and will likely to be more productive at work. Similarly, an employee who is mentally healthy will likely be more productive at work.

Poor mental health may also affect employee’s performance, decision making, workflow, and relationships at work, seriously impacting their work life. Absenteeism may also be caused by mental wellbeing.

New era for mental Health at work

The disruption and radical shift in work environments with the pandemic have given rise to a new era for mental health at work. The conversation is shifting, and employees are demanding sustainable efforts and development that involves active research and change. Positive mental health is more than a buzzword, it is a focus for employees and employers in the coming years. Employees don’t want fancy wellness initiatives; they want active and mentally healthy workplaces.

They are seeking to contribute to this change and participate in the progress that can impact development of mental health at the workplace. Good mental health is all about using all the tools and resources available to you in enhancing your wellbeing.

How do you promote mental health awareness?

Here are a few tips for promoting mental health awareness:

Don’t treat mental health as a taboo topic

Speak openly about mental health with your employees. Encourage your staff to support each other and have open, honest conversations around mental health. Shifting the focus from the stigma or the negative connotations of mental illness can act as a first step in promoting mental health awareness.

Be kind

You can never know who is struggling or has a past lived experience of mental illness and distress. Therefore, it is important to be kind and considerate. Avoid using hurtful or derogatory language, such as ‘psycho’. Also saying trite things when someone admits they are struggling or in recovery can make them feel unheard or dismissed. Be kind and empathetic to your employees.

Provide tools and resources around the workplace

Something as simple as creating and posting signs and providing resources (such as brochures, articles, phone numbers for services, etc) about mental health, and how your business is willing to support employees can make a vast improvement.

Be attentive and be there when needed

If you notice an employee behaving uncharacteristically, don’t be quick to judge or assume how they are feeling. Reach out to them. Reconnect with the people around you and ask them what they need from you. Are they suffering from stress or is it something deeper?

Educate and train staff

Another option is to educate and train staff about mental health. For instance, you could set up training with your managers to help them better identify and deal with mental health issues in your workforce.

Implement a mental health policy

A solid, comprehensive and responsive mental health policy is an essential document in identifying mental health risks, properly supporting those who may be suffering and protecting your business with the right documentation.

Top-down approach

Employee mental health does not function in isolation. Leaders should start taking charge of the conversation and serve as allies. Staff may hesitate to discuss mental health at work unless they see their managers championing the cause and fighting discrimination.

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This can put further strain on the healthcare system.   Higher staff turnover: Workers who are unable to cope with the mental and emotional demands of their job are more likely to find alternative employment. With current turnover levels, the World Health Organization predicts a global shortfall of 10 million workers by 2030.    What can be done to support frontline healthcare workers? There are a number of things that can be done to support frontline healthcare workers with mental health problems:  Employers: Employers should provide frontline healthcare workers with access to mental health support services. They should also create a work environment that is supportive and understanding. Arguably the biggest change needed in the industry is the destigmatising of mental health issues among healthcare workers.     Colleagues: Colleagues should be supportive of each other and look out for signs of mental health problems in their coworkers. They should regularly check in with each other and encourage teammates to seek professional help if needed.  Individuals: Frontline healthcare workers should take care of their own mental health by getting enough sleep, eating a healthy diet, and exercising regularly. They should stay connected and talk with friends, loved ones or other people they trust for support. Finally, they should also seek professional help if it’s all too much to cope with.  It’s also important for frontline healthcare workers to remind themselves:  It’s normal to feel stressed in their situation  Finding the pressure too much to handle is not something to be ashamed of  It’s okay to talk to a leader if work hours become unmanageable  They are not responsible for single-handedly solving everyone’s problems  Their well-being is just as much of a priority as the well-being of their patients  Mental health resources for frontline healthcare workers   There are a range of mental health resources available to frontline healthcare workers in New Zealand:  The Mental Health Foundation: The Mental Health Foundation is a national organisation that provides a range of resources and support for people dealing with mental health problems. They also have a specific section on their website dedicated to mental health and well-being for healthcare workers. All Sorts: All Sorts is funded by the Mental Health Foundation and focuses on providing practical tips to improve mental wellbeing. The All Sorts website includes resources designed specifically for healthcare workers. Lifeline:Lifeline  is a national crisis support service that provides confidential support to people in distress. They can be contacted on 0800 54 33 54.  Get complete employment relations support with Peninsula If you’re unsure about your mental health obligations as a business owner, Peninsula can help. With our expert advice and practical support, you can create a safe, healthy and supportive work environment for all your employees to thrive in.   If you have a question about your responsibilities as an employer or business owner, contact Peninsula for free initial advice today.  

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