Unfortunately, there may be a time when an employee is unable to work for long periods due to a severe injury or illness. In this situation, under the Employment Relations Act 2000, there is protection from dismissal of employees who are absent from work because of their illness or injury.
What is termination for medical incapacity?
When an employee is unable to perform their role due to illness or injury it can be challenging, as a business owner and employer, to balance the needs and support of your employee, with managing the operational needs of your business.
Termination for medical incapacity can also be referred to as termination on medical grounds. It is when, after considering all reasonable options and adjustments, and finding no suitable alternative, you decide to end the employment relationship. The decision must be based on available medical evidence that indicates that an employee can no longer perform the fundamental duties of their role.
While termination on medical grounds may be justified in some circumstances, getting the process wrong could expose your business to an unjustified dismissal or discrimination claim.
Informal Welfare meeting
Where an employee has been absent due to long-term illness or injury, the first step should be to invite them to an informal welfare meeting / consultation meeting. You should notify your employee about the meeting in advance and outline its purpose and provide them with the opportunity to have a support person present at the meeting.
Clearly communicate your concerns about how long the employee has been away from work and the impact it has on colleagues and the business generally. Give then the time they need to fully respond and ask questions.
Use the meeting to review the employee’s current situation and enquire informally about their diagnosis and prognosis in relation to their long-term ability to perform their role. You can also ask about the probability or potential time frame of their return.
Steps to take before acting on a decision
When an employee is unable to work due to illness or injury, you need to balance compassion and understanding against operational business needs and the risk of an unjustified dismissal claim. Employees should be given a reasonable opportunity to recover from injury or illness.
Before making a decision, you need to know if your employee does return, whether they can perform the inherent requirements of their role safely. This means obtaining medical evidence, consulting with the employee and genuinely considering the employee’s feedback, any reasonable adjustments or other alternatives.
- Engage in an open conversation with your employee.
- Outline your concerns, ask about their condition as much as they feel comfortable sharing, offer support and potential return-to-work options.
- Where reasonable, request additional information or with consent an independent medical assessment.
- Identify the essential tasks and capabilities of the role. Assess if modified duties, hours, equipment, or a hybrid work arrangement is feasible.
- Record all the adjustments considered and why any were not suitable.
- Thoroughly document all communications.
