Not every complaint is a formal grievance, but even small issues can escalate if they’re not handled the right way. As a business owner, knowing when to act (and how) can make all the difference.

Whether it’s a complaint about bullying, unfair treatment or conflict between team members, having a clear, practical process and responding early, fairly and in good faith can help resolve issues before they impact your people or your business.

Join our free webinar to gain practical, step‑by‑step guidance on identifying personal grievances and managing them with confidence.

In just 60 minutes:

• Personal Grievance Triggers: Common issues that lead to personal grievances like unjustified dismissal, disadvantage, discrimination, and harassment
• Grievance Policies: How to build clear procedures to manage complaints and meet your obligations
• Master Workplace Investigations: What is the best‑practice approaches to workplace investigations
• Build Stronger Workplaces: Practical ways to prevent similar issues and restore positive workplace relationships

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 0800 675 701 or email [email protected].