As a business owner, you’ve probably heard your fair share of complaints. But when does a complaint become a personal grievance under the Employment Relations Act? Grievances can be costly, disruptive, and damaging—especially when they’re mishandled. Knowing the difference and responding the right way can help you avoid costly disputes and keep your team on track.

This webinar is hosted by employment relations advisers who work closely with small business owners across a range of industries.

In just 60 minutes:

• Personal Grievance Triggers: Common issues that lead to formal grievances like unjustified dismissal, disadvantage, discrimination, and harassment 
• Grievance Policies: How to build clear procedures to manage complaints and meet your obligations 
• Master Workplace Investigations: Run fair and thorough investigations 
• Build Stronger Workplaces: Practical ways to prevent similar issues and restore positive workplace relationships 

Please note that this is general information and not intended to replace legal advice under any circumstances.

Have a question?

Have a question about the webinar, or perhaps you need some guidance on a HR or workplace safety matter? We’re happy to answer all your questions, call 0800 675 701 or email [email protected].